Gurski, Daniel,

Customer experiences affect customer loyalty : an empirical investigation of the starbucks experience using structural equation modeling / Daniel Gurski. - 1 online resource (63 pages) : illustrations (some color), tables. - Compact . - Compact. .

Includes bibliographical references.

9783954896189 (e-book)


Bayesian statistical decision theory.
Structural equation modeling.


Electronic books.

QA279.5 / .G87 2014eb

519.542

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