Customer relationship management a global perspective / [electronic resource] :
by Gerhard Raab ... [et al.].
- Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008.
- ix, 204 p. : ill.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer relations--Management.
Electronic books.
HF5415.5 / .C83625 2008eb
658.8/12
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer relations--Management.
Electronic books.
HF5415.5 / .C83625 2008eb
658.8/12