Smith, Amy C., 1964-
Going lean busting barriers to patient flow / [electronic resource] : Amy C. Smith, Robert Barry, Clifford E. Brubaker. - Chicago, IL : Health Administration Press, c2008. - xiv, 191 p. : ill. - American College of Healthcare Executives management series . - Management series (Ann Arbor, Mich.) .
Includes bibliographical references.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Health facilities--Administration.
Hospital care--Quality control.
Hospital utilization.
Patient satisfaction.
Total quality management.
Electronic books.
RA971 / .S616 2008eb
Going lean busting barriers to patient flow / [electronic resource] : Amy C. Smith, Robert Barry, Clifford E. Brubaker. - Chicago, IL : Health Administration Press, c2008. - xiv, 191 p. : ill. - American College of Healthcare Executives management series . - Management series (Ann Arbor, Mich.) .
Includes bibliographical references.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Health facilities--Administration.
Hospital care--Quality control.
Hospital utilization.
Patient satisfaction.
Total quality management.
Electronic books.
RA971 / .S616 2008eb