The handbook for working with difficult groups how they are difficult, why they are difficult and what you can do about it / [electronic resource] : Sandy Schuman, editor. - 1st ed. - San Francisco : Jossey-Bass, c2010. - liii, 422 p. : ill. - The Jossey-Bass business & management series . - Jossey-Bass business & management series. .

Includes bibliographical references and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Conflict management.
Interpersonal relations.
Interpersonal conflict.
Teams in the workplace.


Electronic books.

HD42 / .H357 2010eb

658.3/145

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