Harmon, Paul, 1942-
Business process change a guide for business managers and BPM and six sigma professionals / [electronic resource] : Paul Harmon ; foreword by Tom Davenport. - 2nd ed. - Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007. - xli, 549 p. : ill., map.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Electronic commerce.
Organizational change.
System design.
Electronic books.
HF5548.32 / .H367 2007eb
658.4/06
Business process change a guide for business managers and BPM and six sigma professionals / [electronic resource] : Paul Harmon ; foreword by Tom Davenport. - 2nd ed. - Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007. - xli, 549 p. : ill., map.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Electronic commerce.
Organizational change.
System design.
Electronic books.
HF5548.32 / .H367 2007eb
658.4/06