Pauley, Judith A.,
Establishing a culture of patient safety : improving communication, building relationships, and using quality tools / Judith Ann Pauley and Joseph F. Pauley. - 1 online resource (206 pages) : illustrations
Includes bibliographical references and index.
9780873898195 (e-book)
Hospitals--Administration.
Medical errors--Prevention.
Communication in medicine.
Physician and patient.
Medical care--Safety measures.
Electronic books.
RA971 / .P38 2012eb
362.11068
Establishing a culture of patient safety : improving communication, building relationships, and using quality tools / Judith Ann Pauley and Joseph F. Pauley. - 1 online resource (206 pages) : illustrations
Includes bibliographical references and index.
9780873898195 (e-book)
Hospitals--Administration.
Medical errors--Prevention.
Communication in medicine.
Physician and patient.
Medical care--Safety measures.
Electronic books.
RA971 / .P38 2012eb
362.11068