The language of outsourced call centers (Record no. 18882)
| 000 -LEADER | |
|---|---|
| fixed length control field | 01379nam a2200325Ia 4500 |
| 100 1# - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Friginal, Eric. |
| 245 14 - TITLE STATEMENT | |
| Title | The language of outsourced call centers |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Amsterdam ; |
| -- | Philadelphia : |
| Name of publisher | John Benjamins Pub. Co., |
| Year of publication | 2009. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xxii, 319 p. |
| 490 1# - SERIES STATEMENT | |
| Series statement | Studies in corpus linguistics ; |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Intercultural communication |
| Topical Term | Call center agents |
| Topical Term | English language |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://site.ebrary.com/lib/rucke/Doc?id=10279949 |
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