Customer loyalty, retention, and customer relationship management (Record no. 201268)
| 000 -LEADER | |
|---|---|
| fixed length control field | 01078nam a2200277Ia 4500 |
| 245 00 - TITLE STATEMENT | |
| Title | Customer loyalty, retention, and customer relationship management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Bradford, England : |
| Name of publisher | Emerald Group Publishing, |
| Year of publication | c2006. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 117 p. |
| 490 0# - SERIES STATEMENT | |
| Series statement | Journal of Consumer Marketing ; |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer relations. |
| Topical Term | Consumer behavior. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://site.ebrary.com/lib/rucke/Doc?id=10156459 |
No items available.