A survival guide for working with humans (Record no. 216822)

000 -LEADER
fixed length control field 02542nam a22003134a 4500
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 650.1/3
100 1# - MAIN ENTRY--AUTHOR NAME
Personal name Scott, Gini Graham.
245 12 - TITLE STATEMENT
Title A survival guide for working with humans
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication New York :
Name of publisher American Management Association,
Year of publication c2004.
300 ## - PHYSICAL DESCRIPTION
Number of Pages 215 p.
500 ## - GENERAL NOTE
General note Includes index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note When sweet revenge isn't so sweet -- Watch out for the eggshells -- Don' fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them ethics you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Conflict management.
Topical Term Interpersonal conflict.
Topical Term Interpersonal relations.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier http://site.ebrary.com/lib/rucke/Doc?id=10120207

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