Electronic customer relationship management (Record no. 236668)
| 000 -LEADER | |
|---|---|
| fixed length control field | 01332nam a2200325Ia 4500 |
| 245 00 - TITLE STATEMENT | |
| Title | Electronic customer relationship management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Armonk, N.Y. ; |
| -- | London : |
| Name of publisher | M.E. Sharpe, |
| Year of publication | c2006. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xiii, 210 p. : |
| Other physical details | ill. |
| 490 1# - SERIES STATEMENT | |
| Series statement | Advances in management information systems ; |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer relations |
| Topical Term | Electronic commerce. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fjermestad, Jerry. |
| Personal name | Romano, Nicholas C. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://site.ebrary.com/lib/rucke/Doc?id=10178047 |
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