Rongo Univesity Library catalog › Details for: Selling to anyone over the phone

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Selling to anyone over the phone

by Walkup, Renee P.,

Additional authors: McKee, Sandra L., -- 1952- | ebrary, Inc.

Published by : AMACOM, (New York :) Physical details: xi, 194 p. : ill.

Subject(s): Telephone selling. | Electronic books.

Year: 2006

Online resources:

http://site.ebrary.com/lib/rucke/Doc?id=10120210
- An electronic book accessible through the World Wide Web; click to view

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Includes index.

Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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