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High tech, high touch

by Jurewicz, Lynn.
Additional authors: Cutler, Todd. | ebrary, Inc.
Published by : American Library Association, (Chicago :) Physical details: viii, 142 p. : ill.
Subject(s): Libraries and the Internet. | Public services (Libraries) -- Technological innovations. | Customer services -- Technological innovations. | Library Web sites. | Electronic books.
Year: 2003
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Includes bibliographical references (p. 135-137) and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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