Don't just do something, stand there!
Edition statement:1st ed. Published by : Berrett-Koehler Publishers, (San Francisco :) Physical details: xvi, 194 p. : ill. Year: 2007-
http://site.ebrary.com/lib/rucke/Doc?id=10196236
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Includes bibliographical references (p. 179-181) and index.
Get the whole system in the room -- Control what you can, let go what you can't -- Explore the "whole elephant" -- Let people be responsible -- Find common ground -- Master the art of subgrouping -- Make friends with anxiety -- Get used to projections -- Be a dependable authority -- Learn to say no if you want yes to mean something -- Ten principles, six techniques : a summary -- Conclusion : changing the world one meeting at a time.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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