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Knowledge management in the public sector

by McNabb, David E.
Additional authors: ebrary, Inc.
Published by : M.E. Sharpe, (Armonk, N.Y. :) Physical details: xvii, 325 p. : ill.
Subject(s): Knowledge management. | Organizational learning. | Public administration -- Information technology -- Case studies. | Electronic government information -- Case studies. | Electronic books.
Year: 2007
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Includes bibliographical references (p. 291-302) and index.

Historical foundations of KM -- KM : a self-regulating social system -- The technology and processes subsystem -- Knowledge processes and policy directives -- Principles and processes in implementing KM -- Building a collaborative learning culture -- KM and organizational learning -- KM and innovation in government -- Knowledge management in the public sector -- The public-sector chief knowledge officer -- Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo -- KM at the army's communications-electronics command / Susan L. Kappi -- KM at the Virginia Department of Transportation / Maureen L. Hammer -- Conclusion : knowledge management's role in the drive to transform government.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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