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Promising care :

by Berwick, Donald M.
Additional authors: Institute for Healthcare Improvement.
Physical details: 1 online resource (312 pages) : illustrations (some color), photograph, graph ISBN:9781118795859 (pdf); 9781118795835 (epub).
Subject(s): Medical care -- United States -- Quality control. | Medical care -- United States -- Evaluation. | Health care reform -- Citizen participation -- United States. | Patient advocacy -- United States. | Electronic books.
Online resources:
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"Collected speeches, 2003-2012"--Cover.

Includes bibliographical references at the end of each chapters and index.

Description based on print version record.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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