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Selected papers from QUIS 10 Conference 2007

Additional authors: Dickson, Duncan. | Ford, Robert. | ebrary, Inc.

Series: international journal of service industry management ; . v. 19, no. 2 Published by : Emerald, (Bradford :) Physical details: p. 155-274.

Subject(s): Service industries -- Research. | Service industries -- Management -- Congresses. | Electronic books.

Year: 2008

Online resources:

http://site.ebrary.com/lib/rucke/Doc?id=10246179
- An electronic book accessible through the World Wide Web; click to view

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Includes bibliographical references.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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