IFLA public library service guidelines
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http://site.ebrary.com/lib/rucke/Doc?id=10408322
- An electronic book accessible through the World Wide Web; click to view
Rev. ed. of: The public library service / prepared by a working group chaired by Philip Gill on behalf of the Section of Public Libraries. 2001.
Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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