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How libraries and librarians help

by Durrance, Joan C.
Additional authors: Fisher, Karen E., -- 1966- | Hinton, Marian Bouch. | ebrary, Inc.
Published by : American Library Association, (Chicago :) Physical details: x, 183 p. : ill.
Subject(s): Libraries -- Evaluation. | Libraries -- United States -- Evaluation. | Public services (Libraries) -- Evaluation. | Public services (Libraries) -- United States -- Evaluation. | Public libraries -- United States -- Evaluation -- Case studies. | Libraries and community -- United States. | Electronic books.
Year: 2005
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Includes bibliographical references and index.

The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting started : preparing to conduct an outcomes study -- Step two, collecting data for outcomes : approaches and tools -- Step three, analyzing outcomes data -- Step four, maximizing the results of your outcomes study -- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin -- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden -- Empowering youth : outcomes of public libraries' youth technology -- Strengthening community : outcomes of community information services -- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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