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Modern analysis of customer surveys

Additional authors: Kenett, Ron. | Salini, Silvia. | ebrary, Inc.
Published by : John Wiley & Sons, (Chichester :) Physical details: xxiv, 500 p. : ill.
Subject(s): Consumer satisfaction -- Research -- Statistical methods. | Consumer satisfaction -- Evaluation. | Consumers -- Research -- Statistical methods. | Consumers -- Research -- Data processing. | Sampling (Statistics) -- Evaluation. | Surveys -- Statistical methods. | Surveys -- Data processing. | Electronic books.
Year: 2011
Online resources:
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Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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