Moving materials

Published by : American Library Association, (Chicago :) Physical details: vi, 207 p. : ill. Year: 2010
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Includes bibliographical references (p. 185-189) and index.

pt. 1. The current landscape of physical delivery: Delivery : the forgotten function / Valerie Horton ; Factors influencing delivery options / Valerie Horton and Brenda Bailey-Hainer ; Physical delivery service organization / Bruce Smith -- pt. 2. Library delivery service models: Creating an in-house delivery system / Bruce Smith ; Outsourcing delivery services / Valerie Horton and Greg Pronevitz ; Contractual vendor relations / David Millikin and Brenda Bailey-Hainer -- pt. 3. Managing physical delivery services: Routing and materials management systems / Bruce Smith and Valerie Horton ; Growth management solutions / Valerie Horton, Ivan Gaetz, and Bruce Smith ; Managing participating libraries' relationships / Valerie Horton ; Managing the delivery service / Valerie Horton, Lisa Priebe, and Melissa Stockton -- pt. 4. The future of physical delivery: Home delivery / Lori Ayres and Jim Myers ; Connecting courier services / Valerie Horton.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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