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Working with difficult people

by Lundin, William,
Additional authors: Lundin, Kathleen, -- 1935- | Dobson, Michael Singer. | ebrary, Inc.
Edition statement:2nd ed. Published by : AMACOM, (New York :) Physical details: 120 p. : ill.
Subject(s): Conflict management -- Case studies. | Interpersonal relations -- Case studies. | Interpersonal conflict -- Case studies. | Electronic books.
Year: 2009
Online resources:
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Includes index.

How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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