Six sigma in HR transformation
Series: The Gower HR transformation series Published by : Gower, (Farnham, U.K. :) Physical details: ix, 128 p. : ill.
Subject(s):
Service industries
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Quality control.
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Consumer satisfaction
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Statistical methods.
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Electronic books.
Year: 2010
Online resources:
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http://site.ebrary.com/lib/rucke/Doc?id=10392149
- An electronic book accessible through the World Wide Web; click to view
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Includes bibliographical references (p. 127-128).
Electronic reproduction. Palo Alto, Calif. : ebrary, 2010. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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