@book{105683,
	author = {Bragg, Steven M. and ebrary, Inc.},
	title = {Billing and collections},
	publisher = {John Wiley & Sons,},
	year = {c2005.},
	series = {Wiley best practices},
	address = {Hoboken, N.J. :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10114140}
}