@book{105686,
	author = {Brown, Douglas, and Wilson, Scott, and ebrary, Inc.},
	title = {The black book of outsourcing},
	publisher = {John Wiley & Sons, Inc.,},
	year = {2005.},
	address = {Hoboken, N,J. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10114144}
}