@book{106131,
	author = {Sailor, Wayne. and ebrary, Inc.},
	title = {Making RTI work},
	publisher = {Jossey-Bass,},
	year = {c2009.},
	address = {San Francisco, Calif. :},
	edition = {1st ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10356512}
}