@book{109334,
	author = {�Kupferberg, �Irit. and Green, David, and ebrary, Inc.},
	title = {Troubled talk},
	publisher = {Mouton de Gruyter,},
	year = {c2005.},
	series = {Language, power, and social process ;},
	address = {Berlin ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10597789}
}