TY - BOOK AU - Siess,Judith A. ED - ebrary, Inc. TI - The visible librarian: asserting your value with marketing and advocacy AV - Z716.3 .S54 2003eb U1 - 021.7 21 PY - 2003/// CY - Chicago PB - American Library Association KW - Libraries KW - Public relations KW - Marketing KW - Advertising KW - Public services (Libraries) KW - Electronic books KW - local N1 - Includes bibliographical references (p. 123-146) and index; The primacy of customer service and other basics -- Doing the groundwork : marketing -- Publicity : the tangibles -- Public relations : the personal touch -- Advocacy : putting it all together; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/rucke/Doc?id=10194657 ER -