01935nam a2200361 a 4500 ebr10477056 CaPaEBR m u cr cn||||||||| 110224s2011 vtuac sb 001 0 eng d 2011008235 9780566088469 (hardback : alk. paper) 9781409431565 (e-book) CaPaEBR CaPaEBR (OCoLC)742514298 HD58.7 .M6888 2011eb 650.1 22 Mountain, Anita. Working together [electronic resource] : organizational transactional analysis and business performance / Anita Mountain, Chris Davidson. Burlington, Vt. : Gower, 2011. xiv, 271 p. : ill., ports. Includes bibliographical references and index. Introduction : principles and values of transactional analysis -- Context of people at work -- The basis of communication -- Getting to be an effective communicator -- Recognition -- Agreeing the way forward -- Extending our styles repertoire -- Ignoring realities : awareness and discounting -- The games we play -- Telling the story -- The relationship between individuals and the organization -- Integrative leadership -- Culture -- Bullying -- Stress and life balance -- Concepts for thriving -- Countering anger & conflict -- Conclusion. Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Organizational behavior. Business communication. Psychology, Industrial. Transactional analysis. Electronic books. local Davidson, Chris. ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10477056 An electronic book accessible through the World Wide Web; click to view 116051 116051