@book{116713,
	author = {Kindred, Maggie, and Kindred, Cath. and ebrary, Inc.},
	title = {A practical guide to working with reluctant clients in health and social care},
	publisher = {Jessica Kingsley Publishers,},
	year = {2011.},
	address = {London ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10477017}
}