TY  - BOOK
AU  - Hochschild,Arlie Russell
ED  - ebrary, Inc.
TI  - The managed heart: commercialization of human feeling ; with a new afterword 
AV  - BF531 .H62 2003eb
U1  - 152.4 21
PY  - 2003///
CY  - Berkeley, CA
PB  - University of CA Press
KW  - Emotions
KW  - Economic aspects
KW  - Work
KW  - Psychological aspects
KW  - Employee motivation
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references (p. 287-315) and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10508836
ER  -