@book{116937,
	author = {Tuominen, Kari.},
	title = {The EFQM excellence model for entrepreneurs  :},
	publisher = {Oy Benchmarking Ltd.,},
	year = {2012.},
	series = {Excellence frameworks series},
	address = {[Turku, Finland] :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10754827}
}