@book{116947,
	author = {Tuominen, Kari. and Heino, Juha.},
	title = {The Baldridge criteria for health organizations :},
	publisher = {Benchmarking Ltd.,},
	year = {2013.},
	series = {Excellence frameworks series},
	address = {[Turku, Finland] :},
	note = {"Baldridge 2013-2014."},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10754850}
}