TY - BOOK AU - Tuominen,Kari AU - Malmberg,Lasse TI - Six Sigma excellence criteria: self-assessment work book : 38 searching questions and contrasting pairs of examples : what separates the successful from the average? AV - HD62.15 .T86 2012eb PY - 2012/// CY - [Turku, Finland] PB - Benchmarking Ltd. KW - Total quality management KW - Six sigma (Quality control standard) KW - Electronic books N1 - "EFQM 2013."; part 1. Assessing development leadership capabilities -- part 2. Assessing development management capabilities UR - http://site.ebrary.com/lib/rucke/Doc?id=10754790 ER -