TY  - BOOK
AU  - Moisio,Jussi
AU  - Tuominen,Kari
AU  - Malmberg,Lasse
TI  - A process-based approach to effective management ISO 9001: self-assessment work book : 57 probing questions and contrasting pairs of examples : what separates the successful from the average? 
T2  - The management systems series
AV  - TS156.6 .M65 2008eb
PY  - 2008///]
CY  - [Turku, Finland]
PB  - Benchmarking Ltd.
KW  - ISO 9001 Standard
KW  - Quality control
KW  - Total quality management
KW  - Electronic books
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10754791
ER  -