TY  - BOOK
AU  - Booth,Char
ED  - ebrary, Inc.
TI  - Hope, hype, and VoIP: riding the library technology cycle 
T2  - Library technology reports : expert guides to library systems and services,
AV  - TK5105.8865 .B66 2010eb
PY  - 2010///
CY  - Chicago
PB  - ALA TechSource
KW  - Internet telephony
KW  - Electronic books
KW  - local
N1  - "July 2010"--Cover; Includes bibliographical references; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10486807
ER  -