@book{12779,
	author = {Calnan, Michael. and Rowe, Rosemary. and ebrary, Inc.},
	title = {Trust matters in health care},
	publisher = {Open University Press,},
	year = {2008.},
	address = {Maidenhead :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10256408}
}