@book{132095,
	author = {Lindoerfer, Dennis. and Center for Creative Leadership.},
	title = {Raising sensitive issues in a team},
	publisher = {Center for Creative Leadership,},
	year = {c2008.},
	series = {An ideas into action guidebook},
	address = {Greensboro, N.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10222021}
}