@book{132588,
	author = {Freshwater, Dawn. and ebrary, Inc.},
	title = {Counselling skills for nurses, midwives, and health visitors},
	publisher = {Open University Press,},
	year = {2003.},
	address = {Buckingham ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10161326}
}