@book{134876,
	author = {Doom, Claude. and Doom, Claude.},
	title = {An introduction to business information management /},
	publisher = {Academic and Scientific Publishers,},
	year = {2009.},
	address = {Brussels, Belgium :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10781922}
}