01083nam a2200277Ia 4500001001200000003000800012006001900020007001500039008004100054020001800095020002500113040002100138035002100159050002600180100002000206245013500226260003300361300001800394533015200412650002700564650002500591655002900616710001700645856012600662999001700788ebr10257166CaPaEBRm        u        cr cn|||||||||041125s2005    onc     s     000 0 eng d  z9781550226959  z1550226959 (bound) :  aCaPaEBRcCaPaEBR  a(OCoLC)56058541014aHF5541.T4bB45 2005eb1 aBelding, Shaun.10aWinning with the caller from hellh[electronic resource] :ba survival guide for doing business on the telephone /cShaun Belding.  aToronto :bECW Press,c2005.  axviii, 204 p.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aTelephone in business. 0aTelephone etiquette. 7aElectronic books.2local2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10257166zAn electronic book accessible through the World Wide Web; click to view  c13540d13540