@book{136636,
	author = {Wittemann, Matthew. and Ables, Geoff.},
	title = {Microsoft Dynamics CRM 2011 administration bible},
	publisher = {Wiley,},
	year = {c2011.},
	address = {Indianapolis, Ind. :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10446637}
}