@book{14005,
	author = {Erkens, Cassandra. and Twadell, Eric. and ebrary, Inc.},
	title = {Leading by design},
	publisher = {Solution Tree Press,},
	year = {2012.},
	address = {Bloomington, Ind. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10744002}
}