01387nam a2200337 a 4500001001200000003000800012006001900020007001500039008004100054010001700095020004100112020002700153040002100180035002100201050002600222082001800248100002200266245014900288260004900437300002400486504005100510533015200561650003600713650004100749650004100790650002700831655002900858710001700887856012600904999001901030ebr10520101CaPaEBRm        u        cr cn|||||||||080722s2009    flua    sb    001 0 eng d  z  2008030940  z9781604270068 (hardcover alk. paper)  z9781604276657 (e-book)  aCaPaEBRcCaPaEBR  a(OCoLC)72192914714aHD9980.5b.T39 2009eb04a658.4/0132221 aTaylor, Gerald M.10aLean six sigma service excellenceh[electronic resource] :ba guide to green belt certification and bottom line improvement /cGerald M. Taylor.  aFt. Lauderdale, Fla. :bJ. Ross Pub.,c2009.  axix, 289 p. :bill.  aIncludes bibliographical references and index.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2012.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aService industriesxManagement. 0aSix sigma (Quality control standard) 0aService industriesxQuality control. 0aProduction management. 7aElectronic books.2local2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10520101zAn electronic book accessible through the World Wide Web; click to view  c140903d140903