@book{144545,
	author = {E-Government Workshop 2005 (eGOV05) and Elliman, T. and ebrary, Inc.},
	title = {E-government workshop 2005 (eGOV05)},
	publisher = {Emerald,},
	year = {2007.},
	series = {Transforming government : people, process and policy,},
	address = {[Bradford, England] :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10185509}
}