@book{145008,
	author = {Douglas, Christina A. and Center for Creative Leadership.},
	title = {Key events and lessons for managers in a diverse workforce},
	publisher = {Center for Creative Leadership,},
	year = {c2003.},
	address = {Greensboro, N.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10185389}
}