@book{147972,
	author = {Delprino, Robert P.,},
	title = {The human side of the strategic planning process in higher education /},
	publisher = {Society for College and University Planning,},
	year = {2013.},
	address = {[Ann Arbor, Michigan] :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=11022262}
}