@book{153261,
	author = {van Donk, Dirk Pieter. and ebrary, Inc.},
	title = {International journal of operations & production management.},
	publisher = {Emerald,},
	year = {2008.},
	series = {International journal of operations & production management ;},
	address = {[Bradford, England] :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10229731}
}