@book{155941,
	author = {Tierney, Kathleen J. and Lindell, Michael K. and ebrary, Inc.},
	title = {Facing the unexpected},
	publisher = {Joseph Henry Press,},
	year = {c2001.},
	address = {Washington, D.C. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10039725}
}