@book{161548,
	author = {Shapiro, Ruth A. and ebrary, Inc.},
	title = {The Real Problem Solvers},
	publisher = {Stanford Business Books,},
	year = {c2013.},
	address = {Stanford, Calif. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10621335}
}