@book{163076,
	author = {Blanchard, Kenneth H. and Carlos, John P. and ebrary, Inc.},
	title = {Empowerment takes more than a minute},
	publisher = {Berrett-Koehler Publishers,},
	year = {c2001.},
	address = {San Francisco :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10315405}
}